Shipping
Delivery Types and Deadlines
The confirmed order will be delivered within the period indicated in the Website, according to the shipping method selected. In any case, the maximum delivery period is 10 working days from the date of the Order Confirmation.
In the case of extraordinary or unforeseen circumstances, the maximum delivery period will be 15 days.
If, for any reason, SESDERMA is unable to meet the delivery deadline, the Client will be informed of said circumstance. The Client can then choose whether to continue with the purchase or to cancel the order and receive a full refund.
SESDERMA’s deliveries are made through third-party delivery companies.
For the above-mentioned delivery periods, Friday, Saturdays, Sundays, and holidays will be excluded.
the “delivery” shall be deemed to have occurred or the goods shall be deemed to “have been delivered” when the Client or a third party indicated by the Client or present at the indicated place of delivery acquires the material possession of the goods ordered, confirmed through the signature upon reception of the order (henceforth, «Delivery Note») at the delivery address indicated.
Shipping Costs
Shipping costs will vary depending on the shipment type. You can choose between home delivery or pick-up at your nearest chemist’s.
| Shipping Country | Shipping Cost | Delivery Time |
|---|---|---|
| UAE | 20 AED | 1-2 Days |
| KSA | 20 SAR | 3-5 Days |
| Kuwait | 2 KWD | 3-5 Days |
| Bahrain | 2 BHD | 3-5 Days |
| Oman | 2 OMR | 3-5 Days |
| Qatar | 20 QAR | 3-5 Days |
| Jordan | 4 JOD | 5-7 Days |
Track Your Order
Once an order is placed, we will send you the order confirmation via email.
Moreover, we will send you an email as soon as your order leaves our warehouse with the tracking number and link.
CUSTOMER SERVICE FOR YOU
Our customer service will be at your side to resolve your doubts or suggestions.
For more information, Please Contact us.
