Privacy Policy
Privacy Policy
This privacy notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data and keep it safe. Legal basis of processing your data the law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
- Consent
In specific situations, we can collect and process your data with your consent. - Contractual Obligations
In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item from us for home delivery, we’ll collect your address details to deliver your purchase, and pass them to our courier. - Legal compliance
If the law requires us to, we may need to collect and process your data.
1. Who is the controller of your personal data?
SESDERMA, S.L. (hereafter Sesderma) is the entity that holds the position of Data Controller of your personal data provided by you.
Due to the nature of the products and services we provide, Sesderma takes very seriously the protection and privacy of the processing, from users and customers, by making all necessary efforts to comply with current regulations. Therefore, your personal information is processed safely and with the utmost care.
2. In which means do we collect your personal data?
When you visit our website and use your account to buy products.
When you make an online purchase and check out as a guest (in which case we just collect transaction-based data).
When you create an account with us.
When you engage with us on social media.
When you contact us by any means with queries, complaints etc.
When you enter prize draws or competitions.
We collect data from publicly available sources when you have given your consent to share information or where the information is made public as a matter of law.
To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the advertisements you clicked on, and any search terms you entered.
We may also store your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
3. By which legal basis do we process your data? In other words, what circumstances allow the processing of your personal data?
The legal basis that legitimates us the processing of your data may be different depending on the case: in some cases, it will be the consent given by you, in others the compliance with a legal obligation that we have, in other cases the contract or commercial relation fulfilment or even by the legitimate interest of the data controller.
When the data processing is based on your consent, it will be understood as unequivocally granted, considering consent as a clear affirmative act on your part, which manifests such consent.
4. How long will we keep your personal data?
The storage period of the data will be according to the necessary period for the fulfilment of the purpose for which it was collected and according to the legal basis of the processing and its legal obligations.
5. When do we share your information with others?
It will be necessary to communicate your personal data to third parties to provide the requested service, such as transport and delivery companies. In the same way, the data may be transferred or communicated, where appropriate, to banks for the correct payments, and at the request of Public Administrations or courts. The data may be transferred to the other companies of the Group whose activities are related to the product purchased.
6. Security measures in your personal data processing.
Finally we inform you that SESDERMA, S.L., will adopt in its information system the technical and organizational measures legally required, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of probability and variable severity associated with each of the data processing.
If you have any questions about this Privacy Policy, please contact us by sending an email to mesupport@sesderma.com.
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